Money back guarantees on all design services if you don’t like our original concepts.
We believe in our work and our ability to satisfy you with our creativity and quality. Hence we do not hesitate to offer you a partial money back guarantee. However, we respect our designer’s work and believe everyone has a different understanding of the design. Good communication is the basis for good design.
Our faith in our designers inspires us to offer a partial Money-back Guarantee on our custom design services. We go by a simple theory- if you are not happy with our work; you get your money back. If you are dissatisfied with the design process or the design itself, just convey your thoughts to us. We offer unlimited revisions until you are 100% satisfied. If you don’t like our original ideas, ask for a refund before the first revisions and we will refund you 50% of the order value. There are no processing or administrative fees*.
*All refund items do not provide with source documents.
There are a few exceptions to this rule. Although it is unlikely that you will want to make use of our guarantee policy, we believe it is our duty to inform you with those rare conditions under which we cannot offer you any refund to your order.
- If you have already confirmed or approved the acceptance of your professional design, we cannot issue a refund. Your approval represents an acceptance of the project and serves as an implicit statement of satisfaction.
- If you have failed to communicate with us for more than seven days, any refund will be at the discretion of the concerned Design Team management.
- If the company for whom the design was created closes, changes its name or undergoes other alterations rendering a design ill-fitting, we cannot issue a refund.
- Once you have taken the final delivery.
- If you purchased our service from the third party, you need to follow their refund policy.